No, technical issues related to the Volumetrica platform must be handled directly by Volumetrica’s own support team.
However, Taurus may intervene in rare cases, but only after the Volumetrica support team has confirmed there was a platform-side technical failure. In such cases, Taurus can assess whether a replacement account or other action is needed.
Tip: Always contact Volumetrica support first for anything related to charts, execution, DOM display, or platform errors.
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